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What is computerized bidet shower?
   
What are the features?
   
How does a computerized bidet shower work?
   
What is the benefit of computerized bidet shower compared with bidet?
   
Will the computerized bidet shower fit my toilet?
   
   
 
 
   
What is E'LOO-Ivy Series?
   
Where can I buy E'LOO-Ivy seriess?
   
Are there product variations available?
   
How do I know my toilet type?
   
Can I install it myself?
   
Can we call to request for an installation?
   
Are two nozzles always clean even after use?
   
What kind of maintenance is needed? Are they difficult to clean or maintain?
   
If it breaks down, what should we do?
   
Is there a warranty for your E'LOO-Ivy series?
   
What colors are available?
 
 
  What is computerized bidet shower?
  Computerized bidet shower is a toilet seat with device to provide a gentle stream of water for sanitary. It can be installed on your existing toilet or a new one.
   
  What are the features?
  Basically, a computerized bidet shower has temperature adjustable water supply and heated seat. Additional functions and features are also available depending on different models. Besides, an elegant control panel or remote control with lighted displays and soft-touch buttons is use-friendly-- even use at night. To choose the model right for you, please refer to the computerized bidet shower introduction.
   
  How does a computerized bidet shower work?
  Simply just press a button to activate and a wand will extend from the seat to cleanse you with a gentle stream of warm water. The wand retracts back under the seat after cleansing.
   
  What is the benefit of computerized bidet shower compared with bidet?
  Our computerized bidet shower products provide many functions that a simple bidet doesn’t have. A computerized bidet shower user would appreciate the followings:
1. Excellent integration design of a combination of toilet and bidet. Washing with warm water provides better hygiene and comfort than just using toilet paper.
2. More convenient:
· No need to hop from toilet to bidet while pants still around ankles. You don’t have to move an inch for washing.
· No need to wait and adjust water temperature. Computerized bidet showers always have on demand heated water.
· The warm seat feature keeps you away from sitting on a cold bidet rim.
· Some models come with remote control provided for easy use. These can be wall-mounted beside you and provide on-off and function adjustments.
3. Computerized bidet shower is attached on toilet like a toilet seat. Its relatively compact size saves your bathroom space for other use.
4. Less cost and trouble than installation of both toilet and bidet.
   
  Will the computerized bidet shower fit my toilet?
  Computerized bidet shower fits most standard one-piece or close coupled toilets. We also provide you instruction to make sure if the bidet shower fits your particular toilet.
 
 
  What is E'LOO-Ivy Series?
  Benzamin is proud to announce our new E'LOO-Ivy series computerized bidet shower. It provides superior and comfortable cleansing. Besides easy installation, fit to all existing toilet, and modern look, E'LOO-Ivy series has more additional functions and features than other existing brands.
   
  Where can I buy E'LOO-Ivy series?
  E'LOO-Ivy series is available through our authorized local & overseas dealers and wholesales. For further details, please contact us.
   
  Are there product variations available?
  We offer two type of models, the elongated type and the round type.
   
  How do I know my toilet type?
 
To determine if it’s round
or elongate, please measure
the distance A,
between the tank and the
front rim of the bowl.

Please refer to the description in the diagram.
   
  Can I install it myself?
  Yes! You can install E'LOO-Ivy series by following the steps described in our easy-to-follow installation manual. Be sure to prepare an 100-120/200-240VAC GFI(TypeC) outlet near the toilet and a water line to supply water to the computerized bidet shower.
   
  Can we call to request for an installation?
  You are absolutely welcome to call us for installation request. Please contact the dealer where you purchased E'LOO-Ivy series.
   
  Are two nozzles always clean even after use?
 
With our auto-cleaning device, it will automatically cleanse the tips of both the shower and bidet spray nozzles before and after each use. In any case, if you wish the nozzles to be cleaned again just simply press the nozzle-cleaning switch.
   
  What kind of maintenance is needed? Are they difficult to clean or maintain?
  E'LOO-Ivy series is very easy to clean with damp soft cloth and generally, there is no much maintenance required on E'LOO-Ivy series.

Body
Dampen a soft cloth and wipe off E'LOO-Ivy Series. For stubborn spots, dip a cloth in a diluted solution of dishwashing detergent, wring it out thoroughly and wipe the E'LOO-Ivy series with it. If a neutral dishwashing detergent is used, wipe it off completely afterward with a cloth dipped in plain tap water.

Nozzles:
It is well maintained by our auto-cleaning device. If necessary, you may pull the nozzles out and scrub them with a small brush.
   
   
  If it breaks down, what should we do?
  Although it is a very slightly chance to happen due to our strict quality control, you may contact our dealer where you purchased for any problem.
   
   
  Is there a warranty for your E'LOO-Ivy series?
  We warranty our products to be free from manufacturing defects under normal use conditions and services for a period of one year from the date of purchase. It is only applicable and extended to the ORIGINAL PURCHASER.
   
  What colors are available?
  E'LOO-Ivy series are available in today's most popular colors. You may choose White, Ivory, or your preferred colors to fit your bathroom decoration.
   
   
   
 
 
  How can I reach B-o-lane customer Service?
  Our local dealer or wholesaler can answer most of your questions. If you need to contact B-O-Lane directly, our Customer Service Department is available
   
 
Taichung office, Taiwan
Monday – Friday, 8:300a.m. - 17:30p.m. ,

11F-1, No.552, Sec. 1, Wenshin Rd., Nantuen Chiu,
Taichung, Taiwan 408
Service@b-o-lane.com
Telephone: 886-4-23288992
FAX:  886-4-23288995
   
  How can I reach B-O-Lane Technical Support?
  For service, parts, troubleshooting and repairs, you may contact us as follows. We are always glad to help you.
   
 
Taichung office, Taiwan
Monday – Friday, 8:300a.m. - 17:30p.m. ,
Service@b-o-lane.com
Telephone: 886-4-23288992
FAX:  886-4-23288995
   
 
Factory ( Changhwa ) Taiwan
Monday – Friday, 8:300a.m. - 17:30p.m. ,

No. 45, Lane 10, Jungjeng E. St., Huatan Shiang,
Changhua, Taiwan 503
Service@b-o-lane.com
Telephone: 886-4-7880711
FAX:  886-4-7878687